Terms & Conditions

By Placing an Order With Us, You Agree to the Terms & Conditions of Zhanè Hair Co.

Absolutely No Exchanges / Refunds will be Considered After 24 Hours of You Receiving Your Package.

Once You Receive Your Package, Please Check That All Items sent are Acceptable. Please Check for Damages / Defects.

No Shipments Will Go Out on Saturdays, Sundays, Mondays or Select Major Federal Holidays (Christmas, Thanksgiving, New Year's Day, Labor Day, Juneteenth, Veterans Day).

Adding Insurance to Your Package via Route (during checkout) is Recommended. We are Not Responsible for Any Lost or Damaged Packages due to Weather Related Issues, Shipping Delays / Holiday Back Ups (per the shipping company).

We Are Not Responsible for Incorrect Shipping Information / Errors as this is the Shoppers Responsibility to Ensure their Information is Entered Correctly. (we can not change a shipping address once an order is placed, please check what options are available per the shipping company).